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E-Commerce Chatbot Conversations that Retain Customers: The Roles of Communication Quality and Language Style.

Press/Media

Period2026.04.1

Media coverage

1

Media coverage

  • TitleE-Commerce Chatbot Conversations that Retain Customers: The Roles of Communication Quality and Language Style.
    Media name/outletKSII Transactions on Internet and Information Systems
    Country/TerritoryUnited States
    Date26.04.1
    PersonsSun Jun Kim
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