| Original language | Korean |
|---|---|
| Journal | Journal of Global Scholars of Marketing Science: Bridging Asia and the World |
| State | Published - 2026.01.15 |
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver
Apologizing for online service failures: How does the use ofemojis have an impact on customer forgiveness?
- Yoonseo Park
Research output: Contribution to journal › Journal article › peer-review