Changes in planning approach: a comparative study of digital government policies in South Korea and Denmark

The government plans to absorb conflicts caused by policy problems, have a goal orientation, and solve problems through policy implementation. This process is meaningful in that it can reduce the goal ambiguity of the organization and achieve results. In other words, goal setting and optimal alternative selection based on a comprehensive analysis of the situation can achieve government performance. The global achievements in e-government in South Korea and Denmark also follow this initiative. However, the shift from e-government to digital government requires a change in approach to planning. In other words, rather than planning a rational-comprehensive approach to find the optimal solution, it requires a social and political approach or an incrementalism approach with the participation of various stakeholders. This point of view is similar to the study of a regional innovation system that aims to innovate through a network of multiple participants. It is also consistent with the perspective of open innovation, which creates knowledge through internal and external exchanges and breaks down organizational boundaries.