Abstract
We investigate how two different types of conflict (task conflict and relationship conflict) at two different levels (individual-level and team-level) influence individual team commitment. The analysis was conducted using data we collected from 193 employees in 31 branch offices of a Korean commercial bank. The relationships at multiple levels were tested using hierarchical linear modeling (HLM). The results showed that individual-level relationship conflict was negatively related to team commitment while individual-level task conflict was not. In addition, both team-level task and relationship conflict were negatively associated with team commitment. Finally, only team-level relationship conflict significantly moderated the relationship between individual-level relationship conflict and team commitment. We further derive theoretical implications of these findings.
| Original language | English |
|---|---|
| Article number | 2365 |
| Journal | Frontiers in Psychology |
| Volume | 8 |
| Issue number | JAN |
| DOIs | |
| State | Published - 2018.01.17 |
Keywords
- Individual-level conflict
- Multilevel analysis
- Relationship conflict
- Task conflict
- Team commitment
- Team-level conflict
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