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How team-level and individual-level conflict influences team commitment: A multilevel investigation

  • Sanghyun Lee
  • , Seungwoo Kwon*
  • , Shung J. Shin
  • , Min Soo Kim
  • , In Jo Park
  • *Corresponding author for this work
  • Hanyang University
  • Korea University
  • Portland State University
  • Wuhan University of Science and Technology

Research output: Contribution to journalJournal articlepeer-review

Abstract

We investigate how two different types of conflict (task conflict and relationship conflict) at two different levels (individual-level and team-level) influence individual team commitment. The analysis was conducted using data we collected from 193 employees in 31 branch offices of a Korean commercial bank. The relationships at multiple levels were tested using hierarchical linear modeling (HLM). The results showed that individual-level relationship conflict was negatively related to team commitment while individual-level task conflict was not. In addition, both team-level task and relationship conflict were negatively associated with team commitment. Finally, only team-level relationship conflict significantly moderated the relationship between individual-level relationship conflict and team commitment. We further derive theoretical implications of these findings.

Original languageEnglish
Article number2365
JournalFrontiers in Psychology
Volume8
Issue numberJAN
DOIs
StatePublished - 2018.01.17

Keywords

  • Individual-level conflict
  • Multilevel analysis
  • Relationship conflict
  • Task conflict
  • Team commitment
  • Team-level conflict

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