Queueing system MAP vertical bar PH vertical bar N vertical bar N plus R with impatient heterogeneous customers as a model of call center

Research output: Contribution to journal › Journal article › peer-review

Original language	Korean
Journal	Applied Mathematical Modelling
State	Published - 2013.02.1

Cite this

@article{3b8229a02f6c4039a5c4687dc2a52dae,

title = "Queueing system MAP vertical bar PH vertical bar N vertical bar N plus R with impatient heterogeneous customers as a model of call center",

author = "Jang-Hyun Baek",

year = "2013",

month = feb,

day = "1",

language = "Korean",

journal = "Applied Mathematical Modelling",

issn = "0307-904X",

}